- Orders will not be produced until full payment is made.
- Customer will be notified within 24 hours of purchase if item is available for immediate delivery, if not order will be placed and expected delivery is 6-8 weeks from the time the order is placed.
- If item arrives sooner, it will be shipped upon arrival and customer will be notified.
- Once order is shipped, you will receive notification. If production time is longer than usual, you will be notified.
- After payment has cleared and your order is complete you will receive an email of your invoice. Please note this email may appear in your SPAM/JUNK inbox if you are placing your first order with us.
- We are delighted that you chose Andrea Groussman Fine Jewelry for your fine jewelry purchase. If any unforeseen issues arise with your order, we will contact you directly for resolution.
All International Orders may be subject to incur duty and freight fees for customs clearance upon the arrival into the receiver's country. The customer is responsible for these fees, agfinejewelry.com is not liable for these costs.
Please be advised that if a package is returned to Andrea Groussman Fine Jewelry (the sender) after three delivery attempts, the customer is responsible for shipping and all associated costs (including insurance) to resend.